Online conference registration is no longer available. Please register onsite at the Convention Center.
If you are already registered and would like to retrieve your schedule click below.
Cancellation and Refund Policy
All registration cancellations will be charged a $75 processing fee regardless of when they are received. ICMA University workshop cancellations are charged an additional $35 processing fee.
Cancellation requests must be in writing! Conference registration cancellations and/or cancellations of social event, tour, youth, sports, luncheon, or field demo tickets will be accepted through Tuesday, September 8. No cancellations will be accepted after Tuesday, September 8.
There is no processing fee for ticket refunds. This policy is intended to assist those attendees who are forced to cancel at the last minute due to unanticipated job demands. Refunds will be processed no later than 15 days from the conference end.
There will be no ticket refunds at the conference. However, for your convenience in making last-minute changes in plans, a ticket brokerage desk will be set up on site at the conference where we will attempt to sell your tickets for cash only to other attendees. Please note that, due to guarantee requirements on ticketed events, no ticket brokerage sales for an event will take place until the event is sold out.
Address all cancellations to:
ICMA Conference Cancellations
Attention: Anne Peyton
777 North Capitol Street, NE, Suite 500
Washington, D.C. 20002-4201;
FAX (202) 962-3678;
E-mail customerservices@icma.org
